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Guiding the government to digital trust

A partner in digital transformation for more than 10 years

Getting the government to think and be more digital is not something you do overnight. Several Craftzing experts have been guiding the government of Flanders for more than 10 years now. Among others, we work for Digitaal Vlaanderen, the agency within the government of Flanders that steers its digital transformation.


Vlaamse overheid


2010 - now


Creating new services and innovative projects

For Digitaal Vlaanderen, Craftzing both creates and collaborates on new services or innovative projects. We always work in mixed teams where our experts go all-in to get the best result. One example of that is the large-scale project Mijn Burgerprofiel, a digital solution that centralizes all Flemish and local government services for citizens in one app. Another is the project Webplatform, which aims to bring the many websites and applications of the government of Flanders together in one convenient and user-friendly environment.

Mijn Burgerprofiel is only one of the large-scale projects for the Flemish government.

Citizen-first inclusive and secure solutions

Craftzing collaborates on the business case, invents new concepts, works on the information architecture and design, and is active within the development teams. As a multidisciplinary partner, we help Digitaal Vlaanderen to achieve results. A result that citizens are waiting for, that works flawlessly and is obviously inclusive and secure, and that offers added value for the government itself.

Services offered

  • Business design

  • Service design

  • Product design

  • Development

Full-service strategic partner

For the government of Flanders, we take a full-service approach: we draw up strategies and business cases, then shape the products in a UX and UI design and take care of front-end and mobile development. Throughout this process as well as afterwards, we continue to act as a strategic sounding board. We always work together with the client in mixed teams, keeping lines of communication short, which is essential to achieve good results.

"Our government is constantly moving forward. As a result we are eager to keep building the digital future of the Flemish Government."

Roeland Tegenbos


Key projects

Mijn Burgerprofiel

The one-stop shop for all your governmental affairs

More about this project

Contact us

Every challenge is unique and different. Let’s talk and see how we can help.

Thomas Van Orshaegen
Head of Growth
Schedule a call