We help organizations to unlock their full digital potential

Getting the government to think and be more digital is not something you do overnight. Several Craftzing experts have been guiding the government of Flanders for more than 10 years now. Among others, we work for Digitaal Vlaanderen, the agency within the government of Flanders that steers its digital transformation.

As a market leader of entertainment and telecommunication services in Belgium, Telenet Group always delivers valuable digital experiences to its customers. Since 2011, Craftzing supports this value creation through its expertise in digital strategy, design and development.

itsme® is the market leader in Belgium in the field of digital identification. However, the company's growth ambitions extend beyond our national borders. To achieve those ambitions, itsme® asked Craftzing to assess the impact of its internationalization strategy on various digital touchpoints. Craftzing then conducted an impact analysis for consumers, partners, and internal employees of itsme®. Since then, we’ve been supporting itsme® in translating the company's growth plans into tangible (digital) reality.

VRT aims to positively contribute to society by informing, entertaining, and connecting people. As the public broadcaster for radio and television, VRT strives to provide accessible content for everyone. Our strategists, experience designers, and architects have been assisting VRT in achieving this mission since 2022.

The government of Flanders’ Departement Zorg is driven by a clear ambition: ensuring everyone can thrive in a healthy and caring society. To achieve this, the organization continuously works on its welfare and healthcare policies. Since 2023, Craftzing has partnered with Departement Zorg to transform these policies into actionable digital strategies and impactful solutions.

PPDS is the exclusive global provider of Philips Digital Signage, Interactive displays, video walls, dvLED, Professional TVs, and complementary solutions. Since 2019, Craftzing has partnered with TPV Technology Ltd., the company behind PPDS, to digitally elevate the PPDS brand and position its B2B solutions prominently, with Philips Professional Displays as the main brand.

Accessible and inclusive design is better design. Keytrade Bank has enlisted our help to make their products and services more accessible. Starting June 28, 2025, the European Accessibility Act (EAA) will require banks and many other organizations to ensure their applications meet accessibility standards. We began this project with an accessibility audit of the website and app, advising Keytrade Bank on how they can work more inclusively "by design."

Royal Botania designs iconic, luxury outdoor furniture and holds a leading position in the world within its segment. By only using materials of the highest quality, combined with top craftsmanship, Royal Botania produces striking and top-quality furniture collections. In doing so, the outdoor furniture designer prioritizes the needs of its individual customers, an impeccable service and a unique experience.

In July 2024, the Antwerp hospital groups GZA and ZNA joined forces to form the new “Ziekenhuis aan de Stroom” (ZAS). Their goal of providing accessible, compassionate care close to home requires a strong digital vision and approach. In collaboration with ZAS, Craftzing developed a digital strategy and designed the ideal customer experience for both patients and healthcare providers.

For over a decade, Craftzing has been the strategic partner of BNP Paribas Fortis. Together, we develop innovative digital solutions that support BNP Paribas Fortis’ digital transformation. This allows the Belgian bank to offer its customers the best possible digital experience.

Ahold Delhaize, a prominent Dutch retail group known for brands like Delhaize, Albert Heijn, Alfa Beta, and Mega Image, faced a significant challenge a few years ago: a major technical migration of its e-commerce platforms. The goal was to increase efficiency, foster agility, and drive innovation. Craftzing was tasked with ensuring a consistent and user-friendly digital experience for millions of Ahold Delhaize customers worldwide.

Regio Neteland is a collaborative partnership of five Flemish municipalities—Grobbendonk, Herentals, Herenthout, Olen, and Vorselaar. Together, they strive to develop sustainable initiatives that eliminate and prevent barriers to digital inclusion. Their goal is clear: to ensure everyone can fully participate in the digital society.

QTeam is a leading tire specialist for both passenger cars and professional vehicles in Belgium, boasting a network of over 90 service centers across the country. In their pursuit of accommodating rapid expansion, QTeam aims for a complete digital transformation and the optimization and scale of its services and processes. In this journey, Craftzing is QTeam’s business partner, taking the lead from strategy and concept to technical development.

aiGust, a fintech company based in Leuven, has recently launched an innovative accounting platform powered by AI and machine learning. The SaaS platform helps accountants to deliver financial advice faster, with greater accuracy, and on a larger scale. It also provides insights into trends and benchmarks. Craftzing supports aiGust with their data strategy and methodology while also designing the platform’s data visualizations and user interface.

Since 2012, Craftzing has been guiding Kom op tegen Kanker in its digital transformation. The organization advocates for a better cancer plan and helps prevent, fight and mitigate the disease. As a trusted partner, we create digital strategies for Kom op tegen Kanker, work on digital solutions and ecosystems, and create seamless and accessible user experiences.

Choosing the right health insurance to match your unique situation can be complex. CM, the largest health fund in Belgium with 4.5 million members, understands this challenge well. To assist its users, CM provides a clear overview of its offerings. With user-friendly digital tools, both non-members and members can easily find the insurance solution tailored to their needs.

Gastvrij Netwerk and ORBIT vzw are two organizations that show many similarities in their way of working. Together with the King Baudouin Foundation, they support citizens and associations who are committed to helping refugees, as part of the larger network of Vluchtelingenwerk Vlaanderen. Thanks to their efforts, volunteers can find each other, share their knowledge, and work side by side toward a more inclusive society.